Terms & Policies

These Terms of Service (the "Terms") govern your access to and use of STAK ("the Platform"). By creating an account or using the Platform, you agree to be bound by these Terms, as well as our Privacy Policy, Acceptable Use Policy, and Refund Policy.

Minimum Age Requirement

You must be at least 18 years old to use STAK. By creating an account or using the Platform, you represent and warrant that you are at least 18 years of age. If STAK becomes aware that a user is under 18, the account will be terminated immediately.

Platform Purpose

STAK is a job-matching platform designed to connect candidates and employers. It provides tools for discovering job opportunities and talent. STAK does not guarantee interviews, job offers, employment outcomes, or hiring decisions. All job search and hiring activities involve inherent risks, and STAK bears no responsibility for the results or lack thereof.

Job Listings and Application Process

STAK features two distinct types of job listings, each with different application processes and legal implications:

Internal Job Listings: These are jobs posted directly by employers on the STAK platform. When a candidate "Likes" or swipes on an Internal Job Listing, it constitutes an expression of interest within the STAK platform. The employer can review the candidate's profile and respond directly through STAK. Both the candidate and employer must mutually express interest before a match is established and communication can begin.

External Job Listings: These are job opportunities aggregated from third-party sources and displayed on STAK for informational purposes only. Your interaction with an External Job Listing — including "Liking," "Saving," or viewing details — does NOT constitute a job application. To apply for an External Job Listing, you must follow the provided link and complete the application process directly on the external employer's or third-party platform's website. STAK does not automatically submit applications, act as an intermediary, or represent users in any capacity for External Job Listings. Any claims, issues, or disputes arising from external job applications must be directed to the respective employer or third-party platform. STAK is not responsible for the accuracy, availability, or content of External Job Listings.

User Responsibilities

Users are responsible for ensuring that all information provided on the platform is accurate, current, and lawful. Employers are solely responsible for compliance with applicable employment, labor, and anti-discrimination laws. Candidates are solely responsible for the accuracy of their profile, resume, and credentials.

Intellectual Property

STAK and its original content, features, and functionality are owned by STAK and are protected by applicable intellectual property laws. By submitting content to STAK (including profile data, job listings, and messages), you grant STAK a non-exclusive, worldwide, royalty-free license to use, display, and process that content solely for the purpose of operating and improving the Platform. You retain all ownership of your content.

Account Suspension and Termination

STAK reserves the right to suspend or terminate accounts that violate these Terms, the Acceptable Use Policy, or applicable laws, including conduct involving fraud, harassment, misuse, or abuse of the platform. STAK may terminate access at any time, with or without notice, at its sole discretion.

Subscriptions and Billing

Paid subscriptions renew automatically unless canceled prior to the end of the billing period. Subscription charges, cancellations, and refunds are governed by the Refund Policy. Subscription fees are not contingent on employment outcomes.

Third-Party Links and Services

The Platform contains links to third-party websites and services, including External Job Listings, that are not owned or controlled by STAK. STAK has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. STAK is not responsible or liable for any damage or loss caused by use of or reliance on content, goods, or services available on or through such third-party websites.

Disclaimer of Warranties

STAK is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including warranties of accuracy, reliability, merchantability, or fitness for a particular purpose. STAK does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components.

Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall STAK, its affiliates, officers, directors, employees, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from: (i) your access to or use of or inability to access or use the Platform; (ii) any conduct or content of any third party on the Platform, including any External Job Listings; (iii) any content obtained from the Platform; (iv) unauthorized access, use, or alteration of your transmissions or content; or (v) any employment outcomes, or lack thereof, resulting from use of the Platform — whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.

Indemnification

You agree to indemnify and hold harmless STAK and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with: (a) your access to or use of the Platform or violation of these Terms; (b) your profile content, job listings, or messages; (c) your interaction with any user; or (d) your application for, or employment in, any job listed on STAK, whether Internal or External.

Governing Law and Dispute Resolution

These Terms shall be governed and construed in accordance with the laws of the State of Arizona, USA, without regard to its conflict of law provisions. Any dispute arising from or relating to these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be settled by binding arbitration in Phoenix, Arizona, in accordance with the Streamlined Arbitration Rules of JAMS. Judgment upon the arbitration award may be entered in any court of competent jurisdiction. Nothing in this section shall prevent either party from seeking injunctive or other equitable relief in any court of competent jurisdiction.

Modifications to These Terms

STAK reserves the right to modify these Terms at any time. We will notify users of material changes via email or a prominent in-app notice. Continued use of the Platform after the effective date of any modification constitutes your acceptance of the updated Terms.

Severability and Entire Agreement

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. These Terms, together with the Privacy Policy, Acceptable Use Policy, and Refund Policy, constitute the entire agreement between you and STAK with respect to the Platform.

By using STAK, you acknowledge that you have read, understood, and agree to these Terms of Service, as well as our Privacy Policy, Acceptable Use Policy, and Refund Policy.

This Refund Policy outlines how subscription charges are handled on STAK. By subscribing to a paid plan, you acknowledge and agree to the terms below.

Subscription Cancellation

Subscriptions may be canceled at any time through your account Settings or the billing portal. Upon cancellation, access to paid features will remain active until the end of the current billing period. No partial-period credits are issued upon cancellation.

Refund Eligibility

STAK does not offer refunds for unused subscription time, changes in usage, or failure to use paid features during the billing period. Refunds are not provided based on job application outcomes, interview results, or employment status — STAK is a matching platform and does not guarantee any employment-related results for either Internal or External Job Listings.

Refunds are issued only in cases of:

• Verified billing errors (e.g., duplicate charges)
• Platform-related technical failures that prevent access to core paid features for more than 72 consecutive hours, as confirmed by STAK's engineering team

Determination of refund eligibility is made at STAK's sole discretion.

Requesting a Refund

Eligible refund requests must be submitted within seven (7) days of the original charge date. Requests submitted outside this window will not be considered. To submit a request, contact us at Support@stakconnect.com with your account email, the charge date, and a description of the issue.

No Guarantees

Subscription fees pay for access to STAK's matching platform and features — not for employment outcomes. STAK does not guarantee matches, employer responses, interviews, job offers, or hiring of any kind. Subscription charges are non-refundable based on dissatisfaction with job market outcomes.

This Refund Policy is part of our Terms of Service and applies to all paid subscriptions on STAK.

STAK is a professional platform built to connect candidates and employers in a respectful, transparent, and lawful environment. To protect the integrity of the platform and its users, all activity must comply with the standards below.

Prohibited Conduct

Users may not engage in any of the following, including but not limited to:

• Misrepresenting identity, qualifications, experience, credentials, or employment status
• Posting content that is discriminatory, unlawful, misleading, or fraudulent
• Harassing, threatening, intimidating, or abusing other users in any form
• Using the platform for spam, solicitation, or promotion unrelated to employment
• Attempting to bypass platform limits, safeguards, or subscription enforcement mechanisms
• Scraping, copying, republishing, or otherwise misusing platform data without written authorization from STAK
• Misrepresenting your interaction status with External Job Listings — including claiming to have applied through STAK when no application was submitted
• Using automation, bots, scripts, or any unauthorized means to interact with Internal or External Job Listings, including simulating swipes, generating fake matches, or bypassing the intended platform experience
• Posting Internal Job Listings that are fictitious, misleading, or designed to collect user data under false pretenses
• Using STAK's messaging features to send unsolicited bulk messages, phishing attempts, or content unrelated to the matched job opportunity

External Job Listings — Specific Obligations

External Job Listings are sourced from third-party platforms and are displayed on STAK for informational purposes only. Users must not misuse these listings, attempt to circumvent their application processes, or hold STAK responsible for the accuracy, availability, or outcomes of any external listing. Applications for External Jobs must be completed directly on the external employer's platform. STAK takes no responsibility for, and makes no representations about, the hiring practices of external employers.

User-Generated Content

Users are solely responsible for all content they submit to STAK, including profile information, job listings, and messages. STAK reserves the right to review, remove, or restrict any content that violates this policy or applicable law, without prior notice. Removal of content does not constitute a waiver of STAK's right to take additional action.

Reporting Violations

If you encounter content or behavior that violates this policy, use the in-app "Report" feature on the relevant profile, job listing, or message. You may also contact us directly at Support@stakconnect.com. Reports are reviewed by our moderation team and treated confidentially.

Enforcement

STAK reserves the right to investigate violations of this policy and take appropriate action at its sole discretion. This may include warnings, temporary suspension, permanent account removal, restriction of access to platform features, and referral to law enforcement where applicable.

By using STAK, you agree to comply with this Acceptable Use Policy in addition to our Terms of Service and Privacy Policy.

STAK is committed to providing a safe and lawful hiring platform.

Users may not:

• Discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, veteran status, or any other protected characteristic.
• Engage in harassment, hate speech, or abusive behavior.
• Post unlawful or misleading information.

Enforcement

Violations may result in immediate suspension or permanent removal. STAK reserves the right to investigate reports of misconduct.

Employers using STAK agree to:

Legal Compliance

Comply with all applicable federal, state, and local employment laws, including but not limited to:

• Title VII of the Civil Rights Act of 1964
• Americans with Disabilities Act (ADA)
• Age Discrimination in Employment Act (ADEA)
• Equal Pay Act
• Applicable state and local anti-discrimination laws

Lawful Job Listings

Job postings must represent legitimate employment opportunities and may not:

• Contain discriminatory language
• Misrepresent compensation or job duties
• Violate wage or labor laws

Hiring Responsibility

Employers are solely responsible for their hiring decisions and employment practices.

Enforcement

STAK may remove job listings or suspend accounts that violate this policy.